5/18/20 Update - Recorded Video Inspection - Improved Scheduling Process
In Accordance with Centers for Disease Control Guidelines
What we have learned about our original scheduling process:
Our original scheduling process has contractors schedule a recorded video inspection the same way it is done for an in-person inspection, through the GMD Public Portal or the Voice Permit System. Behind the scenes, inspection staff must track theses video requests, and make changes to the specific appointment to ensure it doesn’t get assigned to an in-person inspection route. We are learning there are gaps in this process.
Do not schedule your inspection on the GMD Public Portal, we are shifting that responsibility to our scheduling staff.
Do log onto the GMD Public Portal and confirm that your permit is ready for inspection. (No permit holds for open conditions or expired licenses)
Prepare your email; it must contain all the information shown on the template below. You may add notes to the email. For example, an emergency A/C replacement may not yet have an Issued permit – add that as a note to the scheduler.
Email the request to RecordedVideo@CollierCountyFL.gov .
Videos may be recorded at your convenience, which may occur before your email request for the inspection. Please note, no videos will be reviewed until the permit is issued and the email request has been received.
You may request multiple inspections on one permit in a single email, but only one permit per email will be accepted.
Information Template for the Email request.
- All emails must contain the following information
- Company Name & Phone Number
- Submitter Name & Phone Number
- Permit Number and Job-site Address
- Inspection Code
- Optional: Notes for the Scheduler
COVID-19 Press Release
THE ONLINE PAYMENT SYSTEM FOR FEES/CITATIONS HAS TRANSITIONED TO A NEW SYSTEM. LINKS TO THE OLD SYSTEM ARE DISABLED. THE NEW DIRECT ONLINE PAYMENT SYSTEM THROUGH THE GMD PUBLIC PORTAL IS NOW AVAILABLE. PLEASE CLICK HERE FOR INSTRUCTIONS ON HOW TO USE THE NEW ONLINE PAYMENT SYSTEM.
We are dedicated to ensuring the building requirements of the State of Florida and Collier County are fully met by providing information and guidance throughout the permitting process. Each plans reviewer and inspector is expected to provide professional, consistent, and friendly service while working to foster an environment that understands the needs of our citizens, and works for full compliance of the governing codes.
The requirement to complete building permit application reviews within pre-established time frames before returning 50% of the building permit application review fee, as described in Building Block “A-126 Building Review Performance Standard”, is suspended until further notice. This action is effective as of September 6, 2017, at 12:00 noon.
The Growth Management Division’s Department received its first National Association of Counties (NACo) Achievement Award for Building Permit Review Standards: Managing Expectations. The NACo Achievement Awards are for counties with innovative programs that modernize county government and increase services to county residents. The Building Permit Review Standards program was an aggressive initiative to truly cement Naples as a destination location for developers looking to help stabilize the economy.
Hours of Operation: 8:00 a.m. - 5:00 p.m. Monday - Friday
Permit applications received after 3:00 p.m. will be processed the next business day.
Main Campus: 2800 North Horseshoe Drive, Naples, FL 34104 Phone: (239) 252-2400
Immokalee Permitting Office: 310 Alachua St., Immokalee, FL 34142 Phone: (239) 252-5733