Filing a Complaint
Please contact the Code Enforcement Office to report a non-emergency concern, by phone (239) 252-2440; through the online complaint portal; through the Collier 311 system by dialing 311 (or download the app); or visit in person during normal business hours. When reporting a concern, please provide the address, describe the issue, and provide any other pertinent information.
Please read the following prior to submitting a complaint:
A name and a phone number must be provided pursuant to the Board of County Commissioner's policy effective March 12, 2013 unless the concern is an emergency that immediately threatens the public health and safety or could cause catastrophic consequences.
If you wish to file the concern online please click the following link:
Once a complaint is submitted, a case number will be provided to you so that you can follow up and view the status of your complaint online.
If you encounter an issue when accessing the online complaint portal, please call Code Enforcement at (239) 252-2440 and our customer service staff will assist you.
Click here to view our Collier County GMD Map
To review Collier County Code of Laws and Ordinances in their entirety, go to Municode.com. You can search for laws by key words or look up specific laws by chapter and section.
Code Enforcement Division
2800 Horseshoe Drive N.
Naples, FL 34104
Phone: (239) 252-2440
Hours of operation: Monday – Friday 8 a.m. to 5 p.m.