Are any items or activities prohibited on the bus?
Collier Area Transit is not able to transport large items that would block the vehicles aisles, such as surfboards. Smoking, vaping, eating, drinking, the playing of loud radios or records, and the wearing of roller blades are prohibited.
Are bicycles allowed on the bus?
Yes, but they must be transported using the bike rack located at the front of the bus.
Are bus passes available?
Yes. All-day passes and Monthly passes are available for purchase.
An all-day pass for adults can be purchased for $4.00. Seniors, students, and people with disabilities can purchase a reduced all-day pass costing $2.00. Monthly passes cost $35.00 for adults, and $17.50 for seniors, students and people with disabilities. A monthly pass is also offered for the Marco Express, at $70.00 for adults and $35.00 for seniors, people with disabilities and students.
Can a Marco Express 30 day pass be used freely on all other bus routes?
Yes, a Marco Express 30 day pass allows you to travel through the Collier Area Transit system on any route.
Can riders bring a wheelchair or scooter on board?
Yes. CAT buses are equipped to transport wheelchairs and scooters for persons with disabilities. Motorized equipment must be battery powered – gasoline powered chairs or scooters cannot be accommodated.
Does Collier Area Transit operate on holidays?
Collier Area Transit does not operate on the following holidays: New Year’s Day, Independence Day (July 4), Labor Day, Thanksgiving Day and Christmas Day.
How do I apply for Paratransit Service?
A completed application is required, with information provided by a licensed medical professional. Once a completed application is received, the application will be reviewed and the applicant will be notified if approved or denied for services.
Contact the CAT office at 239-252-7272, a trained Customer Service Representative will take your information and mail you an application or applications may be obtained at the Collier Area Transit office located at 8300 Radio Road, Naples, FL 34104. Assistance in completing an application is available by phone or in person.
A single full fare ride is $1.50. Reduced fares of 75 cents are available to persons with disabilities, senior citizens aged 65 and older, and students 17 and younger, with a valid ID. Children under the age of 5 ride for free. A single fare for the Marco Express is $2.50, reduced fares are also available. Daily, 7 day and 30 day passes are available. Drivers cannot make change on the bus, so please have the exact fare ready when boarding. For more information regarding fares, please click here.
I am certified for paratransit services in another state and I am relocating to Collier County, will my certification be accepted?
You may be granted a 30-day temporary certification in the Collier Area Transit door-to-door service program. The 30 days should be used to complete the qualification / application process with Collier Area Transit. Please contact a Customer Service Representative at 239-252-7272 for assistance.
Contact our customer service staff Monday through Saturday from 6 a.m. to 6 p.m. and Sunday from 7 a.m. to 5 p.m. at (239) 252-7777.
What changes in service are expected as a result of the Radio Road CAT facility construction?
Due to construction, in-person customer service and pass sales are temporarily not available at the Collier Area Transit Radio Road Administrative office. Passenger transfers are being accommodated. This closure is anticipated to begin on April 20, 2015 and continue for 3 months.
What is an MSTU?
MSTU stands for Municipal Service Taxing Unit and it is a funding mechanism for community members to create, through approval of the Board of County Commissioners, a special taxing district to make improvements to their neighborhood and/or community area.
What is flag down service and how do I know if my route is designated as such?
Currently only portions of route 27 are designated as flag down service; please check the route map (click here) for the specific areas. To flag down a bus simply stand in a safe and visible area. Choose a location on the right side of the road. As the bus approaches you, look toward the bus and place your arm high in the air to get the driver’s attention. To flag down a bus in the dark or poor weather, passengers may consider using a flashlight or other visible device to help signal the driver.
What is the Emergency Ride Home (ERH) Program?
The Commuter Services Emergency Ride Home (ERH) Program is designed to take the anxiety out of leaving your car at home, allowing you to take advantage of other commute option that is right for you. If you are registered as a carpool, vanpool, transit, bike or walk participant in the Commuter Services database (http://www.commuterservicesfl.com/), you may be eligible for the Emergency Ride Home Program. If eligible, the ERH program may provide you with up to four (4) rides home in case of personal illness, family emergency or unexpected overtime (certain restrictions apply). It is not intended for rides to work, scheduled appointments or planned overtime. Please make sure your company is partnered with commuter services and offering the Emergency Ride Home Program before requesting use of the program. For more information, contact 1-866-585-RIDE.
When do the buses run?
Most CAT routes have service between 6 a.m. and 7 p.m. Monday through Saturday, some routes begin service earlier and some end a little later. Refer to the individual route schedules CATMapTimeTables for specific times. There are also limited Sunday hours from 7 a.m. to 5 p.m. on most routes. Buses do not run on New Year's Day, Memorial Day, Independence Day (July 4), Labor Day, Thanksgiving Day, and Christmas Day. Click here to view bus routes.
Where can I pick up a system map?
Schedules are available at the Intermodal Government Center Transfer Station located at 3355 East Tamiami Trail, Naples, Florida; Collier Area Transit Administration Offices located at 8300 Radio Road, Naples, Florida; numerous outlets throughout the county including County Libraries and the Chamber of Commerce Visitor’s Center; on our website and on the buses.