Solid & Hazardous Waste Management Division

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Waste Management Hierarchy            Use this diagram to help determine what to do with your used items


Service Levels                                                         

  • Garbage collection: twice weekly (unlimited) 
  • Recycling collection: weekly (standard 64-gallon container)
  • Yard trash collection: weekly (up to 10 bundles)
  • Car tire collection: weekly (up to 4, needs to be scheduled)
  • Bulky items (appliances, furniture, electronics); Call (239) 252-2380,48 Hours in advance of your recycling day to schedule a pick-up.                     

When is my collection day?

If unsure of your collection day, call Customer Service at (239) 252-2380. Note: your recycling collection day is the same day as your yard waste/bulk collection day.

What should I do if my trash/recycling is not picked up on my regular collection day, or my cart is broken?

Address these and all collection related inquiries to our Customer Service line at (239) 252-2380.



There will be NO collection services of any kind - trash, recycling, bulky items or yard waste - on the following holidays:

                                                     Fourth of July

                                                  Thanksgiving Day

                                                     Christmas Day

If your regular collection day falls on any of these holidays, collection will be made on your next regularly scheduled collection day; there are no make up days.  Customer Service phone lines are closed on the above holidays.

Regular collection services will occur on all other holidays (for example, Memorial Day, Labor Day, New Years Day, etc.)  Customer Service phone lines are open on all other holidays from 8:00 A.M. - 2:00 P.M. at (239) 252-2380 and select Option 2.

Please contact Utility Billing and Customer Service at (239) 252-2380 with Customer Service related questions concerning residential curbside trash, yard waste, recycling and bulky item collection; or commercial trash and recycling collection services. 

For Non- Emergency services Collier 311 is available 24/7 on and via the Collier 311 mobile app. 


Mission:  The mission of the Solid & Hazardous Waste Management Division is to deliver best value, high quality, sustainable solid waste management services that meet our customers' expectations. 

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Customer Service

Phone: (239) 252-2380