Utility Billing & Customer Service

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Golden Gate Office located at 11985 Collier Blvd has new hours beginning August 22,2019
Hours are 8:30am to 4:30pm Monday through Friday.

Tell Us How We Are Doing

Important Messages 

  Quick Pay Now Available

Pay one or multiple accounts

Payment Options

     Time to update the contact information on your account.

Contact Information


Did you know that you can access your account online?

If you are an existing customer register online at


 Eliminate paper bills from your mailbox and sign up for eBill.  

               Review your billing and payment history.

                 Manage payment methods


Regular hours for Customer Service phone lines are Monday thru Friday 8:00 A.M. - 5:00 P.M. at (239) 252-2380

The mission of Utility Billing and Customer Service
To resolve customers’ service requests, inquiries, and issues in an efficient and timely manner.

Utility Billing and Customer Service

(239) 252-2380
Fax (239) 252-6699

4420 Mercantile Avenue, Naples, FL 34104


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