Services and Information
Contact Customer Service
Call: (239) 252-2380
Email to: Utilitybill@colliercountyfl.gov
Login to your online account
Register for Online Account Access
Pay your Water/Sewer Bill using your credit card:
Online through your online account access
Or Using the automated telephone facility – (239) 252-2380 Option 1
Other (239) 252-2380 options:
Option 2 – Trash and Recycle services, irrigation, or code enforcement
Option 3 – Water/Sewer billing services
Option 4 – Special Assessments, landfill financials, and Estoppels program
Option 5 – Report a water main break or no water pressure
For sewage backups call 239-252-2600 (24 hrs a day) BEFORE calling a plumber
To change your billing address download the Change of Billing Address Request form, complete and sign the form then send it to Customer service.
To request a duplicate bill for your tenant, or to add a new tenant, or to remove a tenant please download the Duplicate Bill Request form, complete and sign the form then send it to Customer Service.
To apply for service, download the service application form, complete and sign the form then send it to Customer Service.