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Services and Information

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Services and Information

Contact Customer Service

Call: (239) 252-2380

Email to: Utilitybill@colliercountyfl.gov
Fax to: (239) 252-6699
Write to: 4420 Mercantile Avenue, Naples, FL 34104 
             

 

Login to your online account 

Register for Online Account Access

Pay your Water/Sewer Bill using your credit card: 

Online through your online account access

Or Using the automated telephone facility – (239) 252-2380 Option 1

Other (239) 252-2380 options:
Option 2 – Trash and Recycle services, irrigation, or code enforcement
Option 3 – Water/Sewer billing services
Option 4 – Special Assessments, landfill financials, and Estoppels program
Option 5 – Report a water main break or no water pressure

For sewage backups call 239-252-2600 (24 hrs a day) BEFORE calling a plumber


To change your billing address download the Change of Billing Address Request form, complete and sign the form then send it to Customer service.

To request a duplicate bill for your tenant, or to add a new tenant, or to remove a tenant please download the Duplicate Bill Request form, complete and sign the form then send it to Customer Service.

To apply for service, download the service application form, complete and sign the form then send it to Customer Service.

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